Job ID: 193679515
Seeking an Assistant Membership Director for the Leventhal-Sidman JCC in Newton, MA. The Assistant Membership Director is responsible for assisting the Membership Director in managing the operations of the Member Relations Center. The Assistant Membership Director will develop relationships with existing members, new members, prospective members, guests, JCC staff and other groups in the community to grow the JCC’s membership base and strengthen retention. The Assistant Membership Director is expected to be fully knowledgeable about the JCC and its programs/services. In doing so, the Assistant Membership Director will build strong working relationships with staff in all areas/departments within the JCC. In addition, the Assistant Membership Director is accountable for the highest level of customer service to the members, potential members and guests. He/She must have superior problem-solving skills as well as computer competency. The candidate must possess strong interpersonal skills including excellent phone etiquette, and be able to interact with staff and the community at large. Previous customer service, sales, supervision and operations experience are required This is a full-time 40 hour salaried position. (Exclusive of Lunch) Schedule is not negotiable: Tuesday-Saturday (schedule may include early mornings, evenings and occasional Sunday events.